Feedback from our residents and their families
The following testimonials are from verified residents and families whose lives have been touched by Hearthstone of Northern Nevada. Their heartfelt words are a reflection of our commitment to providing residents with a warm and nurturing environment that fosters respect, trust, reassurance and healing.
If you or a family member have been, or are currently, a resident at Hearthstone of Northern Nevada and would like to share an experience you have had with us, please send us your own testimonial.
"We are very happy there! This is the best place I could have imagined for my mother! Hearthstone was my first pick. I would recommend it to anyone, including myself. If I ever needed to go somewhere, I would come here. All of the staff has been paying so much attention to my mother. They are always checking on her. The therapists work with her as much as they can. The nurses are excellent! The staff is very friendly! They have all done a tremendous job. They call me and let me know what is going on with my mother. Communication has been really good! She said the meals were too salty at first."
"My brother says the therapy is going well. He is doing much better. He is happy with it. It sounds like they take very good care of him. The case manager called and she was very nice. He does not say anything negative about the food. They let me know the care plan and when he would be discharged. They told me how he was doing."
"The facility is clean and the people are nice. They were excellent about letting my dad know the rules."
"My loved one liked it there. She talked about riding the bicycle. The therapists worked with her on her conditions. The staff was all kind."
"The therapist is nice and doesn't overwork her. The nurses are cordial and tend to her needs. She had one complaint about her care and they addressed it."